The first train in India was started in 1853 between Bombay (now Mumbai) and Thane, and since then Indian Railways has come a long way. It has become the world’s 4th largest railway network, thanks to more than 67,000 km of railway tracks. There are many changes that we have seen in Indian Railways from time to time. From online ticket booking to starting different types of trains and employing more than 1.3 million people, Indian Railways has seen it all.
Food Options in Trains
In the early days, not too many options were available for travellers for food in trains. They had to carry home-made food on long journeys to satiate their hunger. But it was not only inconvenient for everyone to carry food, but on more than 24 hours of journey, home-made food became inedible.
Related Reading: Most Important Things to Carry While Travelling in Train
So, Indian Railways attached pantry cars in long-distance trains in which food was prepared in a separate coach and then served to passengers. People became used to that, but gradually, there were raising concerns about bad quality food served by pantry cars in trains and people falling ill due to that.
What is e-catering in trains?
To solve the issues of bad quality food served by pantry cars, IRCTC, the official catering and tourism partner of Indian Railways, started an e-catering service in trains. It was a revolutionary decision as passengers could now get food from restaurants directly at their seat. Since then, it’s in history books when you had to rely on pantry car food to pacify your hunger. Now, you can order food online while travelling.
IRCTC started its e-catering website and also launched an app called ‘Food on Track‘ to deliver fresh food to passengers. Also, IRCTC authorized some food providers like RailRestro, RailMitra, Comesum, Relfood, etc. to carry out the e-catering service in trains.
You must be thinking about why to choose e-catering in trains over pantry car foods. Let’s see how e-catering is going to solve all your food-related problems while you are travelling on a train.
Why Choose e-catering in trains over pantry car foods?
Is e-catering better than pantry car foods? Is e-catering in trains budget-friendly? Will I get healthy food from e-catering? Is it safe to order food online in trains during COVID 19? There may be a lot of questions in your mind regarding e-catering in trains. You will get the answer to every question.
Taste is one of the deciding factors which should convince you to order food online in train. Pantry car foods stand nowhere in comparison to the taste and freshness of restaurant food. Still, if you are not sure to order food on the train, we have listed some reasons which will definitely make your mind to switch to e-catering.
1. Hygienic food prepared by restaurants
RailMitra has tie-ups with only FSSAI approved restaurants that prepare food in a clean and hygienic environment. As soon as your train reaches the station, you will get delicious and fresh food directly to your seat; you don’t have to go anywhere. Eating delicious and hygienic food is always a good thing, especially when you are travelling on a train.
2. A wide range of food available
Forget about the limited number of options available in pantry car foods. You can get a variety of cuisines to choose from including North Indian, Chinese, Italian, Jain food, Mughlai, South Indian, and Continental. Currently, RailMitra serves hot and delicious food at more than 450 railway stations of India. Whether you are travelling from Kolkata to New Delhi or Jaipur to Chennai, you can get your favourite food at your seat.
3. Regional food options available
Apart from famous Indian foods, you can also order regional foods while travelling. You can’t get such options in pantry cars. You can get Litti Chokha in Patna, Dhokla in Rajkot, or Chhole Bhature in Amritsar. Never miss your home even while you are on a train.
4. 24/7 customer support available
If there is anything that bothered you about the food that RailMitra served, you can complain directly by making a calling on 8102888222. If you complain about bad quality pantry car food, no one is going to listen. They will register a complaint, and that’s it. But you get refunds if you are not satisfied with the food delivered to you.
Frequently Asked Questions (FAQs)
1. What is e-catering in trains?
IRCTC has started e-catering in trains for passengers to provide food services. Thanks to e-catering, passengers can now enjoy healthy and tasty restaurant food on their seat while travelling.
2. How can I order food from RailMitra?
You can order your meal through the following modes:
- Online – Go to RailMitra’s website and choose “Food in Train” to book your meal.
- Mobile app – Download RailMitra’s Android app to order food through the app.
- Phone Call – By making a call on 8102888222.
3. Is there any minimum booking amount to place an order?
It depends on the restaurant from which you are ordering your food, as different restaurants have set different minimum booking amounts. You can see the minimum booking amount right at the menu page where you select the food options to order.
4. Can I order food on the train if my ticket isn’t confirmed?
Yes, you can order food even if you are travelling as a waitlist passenger. You can’t order from your PNR number, though. You will have to order food from any confirmed or RAC passenger ticket. When your order is out for delivery, remember to be at that seat from which you booked in order to receive the food.
5. Is there any option to check my order status?
Yes, you can check the current status of your order using the order id which you get after you place your order. Visit our order status page and enter your order id & mobile number to get the current status of your order.