Cloak Room Rules: Complete Guide to Luggage Storage at Station

By: Nish Kumar | onMarch 13, 2026

If you are a frequent train traveler, then you must have some idea about the cloakroom related services at the railway stations. If yes, then you have also heard about cloak room rules to make train travel more convenient, even during long waiting hours.

Train travel can be more interesting when you understand this railway special service in the form of cloakrooms. It can convert your long waiting hours into an opportunity to explore the nearby places.

So, let’s understand this special service to make train journeys more convenient and interesting. This Rail Info will explore the cloakroom meaning, its benefits, and many more. It also provides complete information about rules, timings, and many more.

Cloak Room Definition in Railways

You must be thinking what is cloakroom in railway station. So, you should note that it is a dedicated place at the railway station that allows passengers to deposit their bags for a few hours or days. Cloak room helps to explore the city or to meet the purpose without carrying their bags.

A cloakroom provides comfort during travel to avoid carrying heavy luggage even when it is not required then. However, you may be required to follow certain rules that include verification, security check, token including timings with certain charges for offering this facility. Moreover, you must check yourtrain timetable and plan to collect your luggage beforehand to avoid last-minute chaos.

Benefits of the Cloak Room Railway Station

There are various benefits of the cloakroom that are as follows.

Affordable Storage: Your luggage is deposited at an affordable price that does not empty your pocket. You just need to pay very little as a storage fee.
Helps in Long Waiting Time: This service can be helpful during long waiting hours, such as 4 hours, 10 hours, and more. It helps to avoid the stress of keeping your luggage safe and carrying all the time.
Explore Nearby Places: You can explore the nearby places freely after submitting your luggage at the cloakroom. If you are at New Delhi, then you can use the Cloak room NDLS platform 1 to stay free with your heavy luggage and enjoy visiting nearby places during your layover.
Security: Your luggage is safe in the clock room. Sometimes they use CCTV cameras to ensure safety.

Eligibility to Use the Cloakroom Facility

You can only use the cloakroom if you meet certain eligibility criteria.

Who Can Use a Railway Cloak Room?

Passengers must have a confirmed PNR status.
Train Passengers with confirmed reservation tickets.
Passengers either arrive or depart from the railway station.
Train travelers with a valid ID proof with the same name printed on the ticket.

Also Read:Check Your PNR Status – Complete Guide with Live and Accurate Results

Cloakroom Rules You Must Know Before Travel

You must follow certain rules to use the railway cloakroom during your journey.

Must Have a Valid Ticket: You must present your confirmed train ticket at the cloakroom because staff usually ask for proof of travel before accepting your luggage for storage.
Only Travel Luggage is Allowed: Cloakroom is set to store travel-related luggage. Your household item or commercial item may get rejected to store in the cloakroom.
Standard Packaging: You must ensure to pack your luggage and lock it properly before depositing at the cloakroom railway station.
Storage Time Limit: You can store your luggage at the cloakroom for more than 3 hours and up to 30 days. However, you must ensure to lock it properly and surrender the receipt before delivery of luggage.
Luggage Cloak room Charges: The tariff for the cloakroom can vary based on the time you store your luggage. For the first 24 hours, you may be required to pay Rs. 10, and for the next 24 hours, you may be required to pay Rs. 12. For each subsequent 24 hours or part, you may be required to pay Rs. 15. However, charges are matter to change based on stations.
Receipt: You must collect the receipt after storing your luggage, because you need to deposit the receipt when you collect your luggage. You must check thetrain live statuswith RailMitra to avoid last-minute chaos when collecting luggage.
Restricted Items: You must ensure that your luggage should not contain any restricted items such as flammable items, illegal goods, explosives, or any hazardous materials.
Early Collection: Passengers must ensure to collect their luggage earlier to avoid being delayed due to crowds or long lines. Due to the fact that a lot of passengers like to collect and store their luggage that may cause last-minute chaos.

Also Read:How to Avoid Railway Fine When Travelling Without an ID?

How to Book Cloak Room at Railway Station?

Check the cloakroom booking process carefully for hassle-free luggage storage at major stations.

Visit Cloakroom Counter: Reach out to the cloakroom counter available at the major railway stations. You may either ask the railway staff or the enquiry counter.
Present a Valid Train Ticket: You must present a valid train ticket and an identity proof to store your luggage.
Pack Properly: You must pack and lock your luggage properly. It helps to ensure no other person can access your belongings easily.
Fill the Deposit Form: Passengers may be required to provide basic information, such as train number, name, and mobile number, before submitting luggage at the railway cloak room.
Pay Charges: You must pay the charges before you leave. The collector may collect the charges in cash and may not accept digital payment. So, carry cash to avoid such payment-related issues while depositing the fees.
Collect Receipt: Must collect your receipt before leaving the premises because it will require a present to collect your luggage back.
Show Receipt Before Collection: You need to present the receipt during luggage collection. Counter staff will verify first and then allow you to collect your luggage. This process may take time. So, reach out to the cloakroom before the scheduled arrival to avoid last-minute hurry.

Frequently Asked Questions

Q. What is the cloakroom at the railway station?

Ans. A cloakroom is a passengers luggage storage facility, temporarily to allow passengers to move freely when trains have a long waiting time.

Q. What document do I need to use the cloakroom facility?

Ans. You need at least one government-approved identity card and a valid train ticket to store your luggage in the cloakroom.

Q. What is the storage time limit in the cloakroom?

Ans. You can store your luggage for a minimum of three hours and a maximum of 30 days at the cloakroom railway station.

Q. What are the charges to use the cloakroom service?

Ans. You just need to pay a small amount for using the cloakroom services.

Up to 24 hours: Rs 10 per baggage
Up to 48 hours: Rs. 12 per baggage
For each subsequent 24 hours: Rs. 15 per baggage

However, charges can vary based on railway stations.

Q. Is it safe to store luggage in railway station cloakrooms?

Ans. Yes, railways ensure the luggage is safe and managed by the railway authorities. However, you must avoid storing your expensive items in the cloakroom.