Frequently Asked Questions

Answers to all your common questions related to RailMitra services and tools...

  • RailMitra is an exclusive portal created for the train travelers which display train journey-related information and assist travelers to plan their journey in a most convenient way. It’s a pragmatic approach to help the train commuters by conferring them the exact details of their Railway queries. RailMitra offers an AI integrated and a hi-tech power interface through which the travelers can inquire any train-related details. Plan your journey well in advance through RailMitra in an easy manner. We make traveling a fun.

  • RailMitra, through its AI interface, offers various service which is related to journeying via Indian Railways. The bunch of diverse train inquiry service include:

    • Train Time Table Check
    • PNR Status Check and Confirmation Probability
    • Checking of Train Running Status
    • Live Tracking Facility of Trains
    • Tracking of Arrival and Departure of Trains
    • AI-powered Seat Availability in Trains
    • Checking of trains Between Stations
    • Food ordering in Train
  • Planning a train journey is a tedious process. You will hardly find an integrated platform which provides all the inquiry details with exact information at one place.  You will have to wander from one web app to other websites for inquiries, which is exhausting and annoying. With the one stop services available at RailMitra.com, you can easily check or inquire any details and plan your journey. From tracking of trains to ordering food in train, RailMitra is a one-stop shop to every train related service. RailMitra is backed with the Artificial Intelligence technology which fetches the exact details of your query. It is the ultimate solution of the train travelers. Inquire every detail about train journey to go ahead for a complacent and relaxing journey.

  • Do you need a detailed info on the train schedule like its running days, class of seats and stations between the source and destination station? Everyone who love to plan a journey can get the train schedule in details. Login to RAILMITRA and type the train number in the space provided. As soon as, the traveler enters the train number, the interface fetches and shows the train name. Select the train for which you want the details and hit the red button beneath “Check Train Schedule”. The list of stations with their status will be displayed on the screen. The details on the screen include the time of the trains, average delay (if Any), station codes, and their timings. Get the real-time train schedule updates from RailMitra.           

  • RailMitra has moved a step ahead. If you’re ready for a train journey and want to know where the train is exactly placed, then RailMitra is ready to get the details for you. Track your train live via RailMitra to know exactly where the train is. This feature is essential for every traveler when the train is late from its scheduled time. If you’re not boarding from the source station, then check train running status regularly to exactly locate the train. Go ahead with a planned journey. No dependency on railway announcements.

  • A Passenger Name Record (PNR) is a specific 10-digit number which is allotted to every passenger while booking a ticket. This is the only identity of a passenger and a footprint of recognition by Indian Railways. This PNR number is recorded in the data base of Indian Railways and valid till the journey lasts. If you receive a ticket having a waitlist or RAC status, then login to RailMitra and check PNR status every day. Once the ticket is confirmed, the interface will show you the correct seat and related details of your ticket. Sometimes the tickets get confirmed in the last minute after the preparation of the chart. So, check your PNR status and its confirmation probability on a regular basis.

  • Everyone, who loves to travel in train does a complete check on the seat availability and number of trains running in the route.  RailMitra has a separate interface which shows the exact seat availability in the train you want to travel. Just visit railmitra.com and click to seat availability feature. Enter the train number and the hit the red button below.  The screen will display the correct details regarding class of seats and their available number. Decide and book tickets accordingly.

  • Ordering and enjoying tasty food during train journey was a myth, as the pantry food and the items sold by vendors at station premises are prepared under unhygienic conditions, unfit for consumption. As a solution, RailMitra has introduced a special feature of ordering “Food in Train” by which passengers can order food from restaurants they desire. There are 5 easy steps to order food on wheels.

    • Enter the PNR number and get the list of restaurants displayed en route.
    • Choose among the wide menu and add food items of your choice in the cart.
    • Select the payment choice with our secure payment gateway or opt for COD.
    • Relax and wait for the station.
    • Get hot and fresh food in train to enjoy the journey.   
  • If you want to book meal for the train journey, but giving a second thought before proceeding? RailMitra, will prove to be your best travel mate. RailMitra will assist you in the whole food ordering process. RailMitra has premium e-catering partners at every station which prepare fresh food for passengers starving in train. The reasons to choose RailMitra over other food ordering portals are:

    • Our partner restaurants follow the FSSAI food standard.
    • We have a wider networking across 600+ cities and railway stations.
    • We eliminate the unwanted hassles for food delivery in train.
    • We have food advisors available 24*7 to assist the passengers for their food concerns.
    • We deliver regional food choices to the passengers at every station.
    • ZERO booking fee. We don’t charge any extra fee to book meals.